Dam pracę we Wrocławiu

To ogłoszenie o pracę zostało opublikowane 365 dni temu...

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Since 1991 Advisory Group TEST Human Resources has supported Customers in relation to personnel consulting in the whole Poland.
Our Client is a well-known, developing international automotive company. Currently we are looking for Candidates interested in the position of:


French IT Helpdesk Junior

Reference nr.: 783/FIHJ
E-mail address: wroclaw@testhr.pl
Location: Wrocław

Requirements:
• Microsoft environment knowledge.
• Understanding of networking principals.
• Analytical ability to troubleshoot complex incidents.
• Excellent Customer service skills.
• Excellent written and oral communication skills in required languages.
• Strong interpersonal skills.
• Desire to learn and be part of a team.
• Knowledge of French and English at least at B2 level.
Responsibilities:
• Answer phone calls from end users and resolve incidents.
• Register and track all incoming incidents and questions in a Case Management Tool.
• Close in-call or escalate cases where necessary and follow up on open cases.
• Troubleshoot technical issues using personal skills, knowledge base, vendor literature and communication with team members.
• Work with the other Helpdesk Front technicians and other support personnel to meet Global KPI requirements.
• Other duties as assigned by management.
We offer:
• Competitive salary.
• Stable work in international environment.
• Great atmosphere and comfort work environment.
If you want to apply:
please send your CV and cover letter in English to wroclaw@testhr.pl indicating reference number in the e-mail subject.
Make sure you insert the following statement along with your CV: "Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych dla realizacji procesu rekrutacji, zgodnie z ustawą z dnia 29 sierpnia 1997 roku o ochronie danych osobowych (tekst jedn.: Dz. U. z 2002 r. Nr 101, poz. 926 z późn. zm.)." Only successful applicants will be contacted for interview.

Imię i nazwisko:
Adres e-mail:
Wiadomość lub list motywacyjny:
CV (opcjonalnie):	Maksymalny rozmiar: 3MB, formaty: PDF, RTF, DOC, ODT
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Opublikowano: 18.07.2011
Odwiedzin: 2127